A product owner ensures that a government service or program is effective and meets people’s needs. This role is different from a project manager, who’s job is to make sure a project gets done on time and on budget. The product owner is accountable for whether the service is any good. This mindset helps to … Continued
The book “The Open Organization” by Jim Whitehurst speaks to the idea of openness beyond the legal definition of transparency or simple collaboration, but as a tool for making government work better for people. Whitehurst talks about an “open everything culture” and that it’s not for everyone. To succeed in this culture, you must be … Continued
This story was originally published on ELGL in October 2017. It was co-written with Talia Smith. When a major disaster strikes a region, they need help in more ways than one. After an unprecedented number of wildfires recently broke out in neighboring counties to the north, our jurisdiction, the City of San Rafael, immediately sent our first … Continued
