Service Thing
Start building government content that helps people get the services they need.
About
Most people visit your website to do things (get services, complete tasks). This AI writing assistant tool will build content you can use to create an action page for your website.
How
- Go to the chat (requires ChatGPT Plus account)
- Tell it about your service
- Get the results
- Tweak results until you are satisfied
Tips
Learn the details
Help it learn your rules and process:
- Add links to web pages
- Upload documents like handouts, brochures, and staff reports
- Include relevant sections of your municipal code
Tweak results
With follow-up prompts, you can:
- Ask it to rewrite certain sections or phrases
- Add missing information
Explain the rules
If the service has a lot of rules, you may need supporting web pages with these details. Use these prompts:
- Explain the rules using clear, plain language.
- What criteria and conditions do people need to be aware of?
- How do I know if I’m eligible?
Link to these pages in the Before you start section.
Review for accuracy
Don’t rely on it to write perfect and accurate content. Sometimes generative AI makes up information. Review it carefully with subject matter experts.
Format for web
You may need to adjust style and formatting. Use correct heading structure and sentence case.
Feedback
Help us make Service Thing better. Let us know how it worked for you.
Don’t have ChatGPT Plus?
Use our guide for using AI to help write content for a government service.