Learn the details
Help it learn your rules and process:
- Add links to web pages
- Upload documents like handouts, brochures, and staff reports
- Include relevant sections of your municipal code
With follow-up prompts, you can:
- Ask it to rewrite certain sections or phrases
- Add missing information
Explain the rules
If the service has a lot of rules, you may need supporting web pages with these details. Use these prompts:
- Explain the rules using clear, plain language.
- What criteria and conditions do people need to be aware of?
- How do I know if I’m eligible?
Link to these pages in the Before you start section.
Review for accuracy
Don’t rely on it to write perfect and accurate content. Sometimes generative AI makes up information. Review it carefully with subject matter experts.
Format for web
You may need to adjust style and formatting. Use correct heading structure and sentence case.