Local governments produce a lot of written content. From services and guides to reports and proclamations, every word is part of your customer service. Much of this tends to be full of jargon, technical terms, and obfuscation. Part of making government work better is translating complex programs, policies, rules, and processes into clear, accurate, accessible information … Continued
Most people learn about your government services and programs online. They don’t typically start on your homepage – they start with a Google search. This now means, they start with Gemini. AI tools like ChatGPT, Gemini, and Perplexity are answering questions about your services. Are they getting them right? This depends on how good your … Continued
Try our local government ai writing assistants and guide for website projects. New development happening in your city? Help people see what it will really look like. GPTs for local government We now offer several AI writing assistants to help you: Build content for your services and tasks Draft staff reports for public meetings Write … Continued
We created a custom ChatGPT called Service Thing. It helps you write government services content that focuses on tasks and is easy to understand. Service Thing You can also use the guidance in our last post about using AI to help write content for a government service. Let us know if this helps you! We … Continued
Generative AI can create content based on patterns it has learned from existing data. A prompt for generative AI is a set of instructions that tells it what kind of content to create. This post explains the steps for preparing a generative AI prompt you can use to create draft government service content. An action … Continued
Generative AI (gen AI) is a useful tool that can help you write draft content for your government website. At this point in time, you can’t completely trust it to write perfect and accurate content. But using it can save you time. There are several free gen AI tools available. The most common ones are … Continued
