Category: Press

Santa Ana launches new website

Santa Ana, CA (pop. 332,610) recently launched a new website using the ProudCity platform. As a ProudCity Certified Service Partner, Department of Civic Things supported the City’s product owner and project team with: Content strategy and design Plain language training Website accessibility training The content on the new website prioritizes the most common services and … Continued

Blending offline & online community engagement

In this CitizenLab webinar, Milzy Carrasco, Director of Community Engagement for Lancaster, PA and Rebecca Woodbury, who runs Department of Civic Things, discuss how local governments can combine online and offline community engagement to reach more people, build trust, and make more strategic and equitable decisions. From survey design to pop-up workshops, we discussed the … Continued

ProudCity Turns to Partners to Unbundle Web Tech, Service

Originally published May 2021 in GovTech Magazine: The company, which offers technology to help local governments set up and run their websites, is using certified partners so that agencies can use different firms for things like implementation and content development. The company provides open source technology for local government websites, but to actually own a … Continued

How local governments are responding to the pandemic (radio show)

In this episode, Voices of the Community features the voices of the cofounder of CivicMakers Judi Brown, Assistant Director of Human Resources at the City of San Jose Kelli Parmley, and former Director of Digital Services and Open Government for the City of San Rafael, Rebecca Woodbury. We focus on the impact that the COVID-19 … Continued

Former local IT official wants to ‘demystify’ digital services

Originally published March 2021 in StateScoop: To help small cities and towns go digital, the former digital service director of San Rafael, California, recently announced that she’s launching her own civic technology consultancy. The business, called the Department of Civic Things, is Rebecca Woodbury’s first venture since departing San Rafael in January after 12 years with … Continued

Local gov leader Rebecca Woodbury launches consultancy

Originally published March 2021 in GovTech Magazine: Rebecca Woodbury, the digital services chief for the city of San Rafael, Calif., who made a name for herself as an outspoken advocate for innovation in local government, has started her own company. The startup, called Department of Civic Things, is a consultancy Woodbury has created to carry on her work … Continued

Product management in local government (podcast)

Originally published by Govlaunch in January 2021: For small to medium-sized governments, resources and budgets are particularly strained and most feel they are understaffed to provide frontline services effectively. On top of this, governments are now navigating a pandemic, which has forced even more attention on the bottom line, the use of digital tools, accessibility, … Continued

Delivery-Driven Government in Action: ‘Together San Rafael’

Originally published May 2019 by Code for America: The founding vision of Code for America is for a government that works by the people, for the people, in the digital age. We want to see this at all levels of government, but we know that the work of changing and improving systems often starts at … Continued

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