Solutions

Service Thing

Build government content to help people get the services they need.

Plain Language Thing

Turn government jargon into clear, human language people understand.

Table Thing

Turn data from text, PDFs, spreadsheets, or images into HTML tables for your website.

Inventory Thing

Create an inventory of your local government services.

Accessibility Thing

Learn how to comply with local government website accessibility rules.

Staff Report Thing

Create professional, clear staff reports for local government.

Whereas Thing

Draft content for a variety of local government resolutions.

Proclamation Thing

Craft formal, personalized proclamations for local events and individuals.

Meet your new AI helpers: custom GPTs for better government content

Posted on December 30, 2025

Local governments produce a lot of written content. From services and guides to reports and proclamations, every word is part of your customer service. Much of this tends to be full of jargon, technical terms, and obfuscation. Part of making government work better is translating complex programs, policies, rules, and processes into clear, accurate, accessible information...

How AI can help you stop wasting everyone’s time

Posted on April 18, 2024

Most people learn about your government services and programs online. They don’t typically start on your homepage – they start with a Google search. This now means, they start with Gemini. AI tools like ChatGPT, Gemini, and Perplexity are answering questions about your services. Are they getting them right? This depends on how good your...

GPTs, government website guide, and seeing your future city through your phone camera

Posted on January 18, 2024

Try our local government ai writing assistants and guide for website projects. New development happening in your city? Help people see what it will really look like. GPTs for local government We now offer several AI writing assistants to help you: Build content for your services and tasks Draft staff reports for public meetings Write...

Try our custom ChatGPT to write government services content

Posted on December 12, 2023

We created a custom ChatGPT called Service Thing. It helps you write government services content that focuses on tasks and is easy to understand. Service Thing You can also use the guidance in our last post about using AI to help write content for a government service. Let us know if this helps you! We...

How to use AI to write content for a government service

Posted on December 7, 2023

Generative AI can create content based on patterns it has learned from existing data. A prompt for generative AI is a set of instructions that tells it what kind of content to create. This post explains the steps for preparing a generative AI prompt you can use to create draft government service content. An action...

How to use generative AI to write government website content

Posted on December 4, 2023

Generative AI (gen AI) is a useful tool that can help you write draft content for your government website. At this point in time, you can’t completely trust it to write perfect and accurate content. But using it can save you time. There are several free gen AI tools available. The most common ones are...