Small cities deserve great websites too

Posted on February 15, 2024

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You don’t need a big budget or a lot of staff to make a great website.

When I started Department of Civic Things, I knew I wanted to work with small cities. About 85% of towns in America have fewer than 25,000 residents, and 76% have fewer than 5,000. With tiny budgets and few staff, many of these communities feel left behind when it comes to digital services.

I partner with ProudCity because small cities can easily afford them. The cost is often below formal bidding thresholds. This makes it easy, from a cost and procurement standpoint, for cities to level up their digital services in a big way.

One of our latest collaborations was with the Borough of Somerville. This project surprised me. Patty, the borough’s new-ish communications lead, came to us as a 1-person team with a 3-month deadline. I wasn’t sure we could pull it off.

The final product was the result of great teamwork, trust, and a very well-managed process.

Read: Content design puts residents first: Somerville’s new website makes information accessible and actionable

About ProudCity

ProudCity is a platform that makes it easy and cost-effective for local governments to launch and manage digital government operations, including websites, meetings, online forms, payments and more.

I love working with ProudCity because they are committed to building software that is easy to use, accessible, and affordable. They are not like most vendors. They are straightforward, transparent, and a joy to work with.

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