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Here’s a generative AI prompt you can use to create draft content for your government services, actions, or tasks.

A government website feels like a firehose of information. Structured content helps organize it so it's easy to manage and for people to use.

Use generative AI as a writing aide for developing website content. It can help spark ideas, simplify, and summarize.

If you want a great website, you need a strong government website vendor. Learn how to evaluate them in the website vendor selection process.

A service helps someone do something and an action page is like digitally holding their hand through the process.

People come to your website to accomplish tasks. They want or need to do something. This means interacting with digital government services.

Somerville, New Jersey launched a new website, featuring their most common government services and reducing the number of PDFs.

ProudCity customers can hire Department of Civic Things to manage day-to-day website content. This includes updates, new pages, and more.

Local government consultant for city websites and government digital services, helping you serve your community better with content design.

The Pacific ADA Center launched a new website using the ProudCity platform. The site features guidance for website accessibility.

If your government website is like most, it has a lot of PDF documents. It’s expensive to make them accessible. And people don't like them.

Plain language helps governments convey complex information. Readers understand what they need quickly, with fewer questions and confusion.

When you make content accessible, you make it better for everyone. Learn how digital accessibility can improve your government website.

Make getting feedback from real people using your website part of your local government customer service strategy.

Effingham, IL (pop. 12,220) launched a new city website using the ProudCity platform. The site prioritizes the most common services and tasks.

Work with departments to develop a government content strategy for your new website that focuses on key programs and services.

Use a team agreement to create a foundation of trust, accountability, and collaboration. This is an essential tool for a productive team.

I’ve always been inspired by the open source nature of public sector work - sharing and learning from each other in ways that lift us all up. Read GovFresh's chat with Department of Civic Things founder, Rebecca Woodbury.

The Marin Flood Control District recently launched a new website using the ProudCity platform. As a ProudCity Certified Service Partner, Department of Civic Things supported the City’s product owner and project team with: Content strategy and design Plain language training Developing and editing content Creating several years of a public meetings archive The content on the...

This is a chapter from Proudly Serving, contributed by Laine Hendricks and Rebecca Woodbury Overview Guiding principles help organizations align their values to their digital goals. They serve as an aspirational North Star to help teams make design and content decisions. Guiding principles enable collaboration and consistency so digital products achieve better outcomes and build...

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