Originally published May 2021 in GovTech Magazine:
The company, which offers technology to help local governments set up and run their websites, is using certified partners so that agencies can use different firms for things like implementation and content development.
The company provides open source technology for local government websites, but to actually own a website takes much more than technology. Content strategy and development, accessibility and workflows are all considerations.
Thus, ProudCity’s new program is meant to help governments use service partners to handle those various other aspects of website ownership. The company will certify partners who can show that they “have a strong understanding of content strategy and implementation — including structured content, plain language and accessibility best practices.”
The first of these certified partners is Department of Civic Things, a consultancy run by celebrated former local government leader Rebecca Woodbury.